Overview
SysAid On-Prem contains an improper restriction of XML external entity reference vulnerability in the Server URL processing functionality, allowing for administrator account takeover and file read primitives.
https://documentation.sysaid.com/docs/24-40-60 ; https://nvd.nist.gov/vuln/detail/CVE-2025-2776
Key Details
| Property | Value |
|---|---|
| CVE ID | CVE-2025-2776 |
| Vendor / Product | SysAid — SysAid On-Prem |
| NVD Published | 2025-05-07 |
| NVD Last Modified | 2025-10-27 |
| CVSS 3.1 Score | 9.3 |
| CVSS 3.1 Vector | CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:C/C:H/I:N/A:L |
| Severity | CRITICAL |
| CWE | CWE-611 |
| CISA KEV Added | 2025-07-22 |
| CISA KEV Deadline | 2025-08-12 |
| Known Ransomware Use | No |
CVSS 3.1 Breakdown
Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Changed
Confidentiality
High
Integrity
None
Availability
Low
Required Action
CISA BOD 22-01 Deadline: 2025-08-12.
Apply mitigations per vendor instructions, follow applicable BOD 22-01 guidance for cloud services, or discontinue use of the product if mitigations are unavailable.
Timeline
| Date | Event |
|---|---|
| 2025-07-22 | Added to CISA Known Exploited Vulnerabilities catalog |
| 2025-08-12 | CISA BOD 22-01 remediation deadline |
References
| Resource | Type |
|---|---|
| NVD — CVE-2025-2776 | Vulnerability Database |
| CISA KEV Catalog Entry | US Government |