CVE-2021-22941 — Citrix ShareFile Improper Access Control Vulnerability

CVE-2021-22941

Citrix ShareFile Storage Zones Controller — Unauthenticated Remote Compromise via Improper Access Control, Used in Ransomware Campaigns

What is Citrix ShareFile Storage Zones Controller?

Citrix ShareFile is an enterprise file-sharing and collaboration platform. The Storage Zones Controller is a customer-managed on-premises component that hosts the actual file storage — organizations that want to keep data on-premises (rather than Citrix's cloud) deploy storage zones controllers. These controllers handle file upload, download, and management for ShareFile users, and they integrate with Active Directory for authentication. The storage zones controller processes files uploaded by internal and external users, making it an internet-accessible service with access to sensitive files.

Overview

CVE-2021-22941 is a critical improper access control vulnerability (CWE-284) in the Citrix ShareFile Storage Zones Controller. An unauthenticated remote attacker can exploit the improper access control to remotely compromise the storage zones controller — achieving code execution without authentication. Citrix patched this in September 2021; CISA added it to KEV in March 2022 following confirmed ransomware exploitation (notably by the Cl0p ransomware group, which has specifically targeted Citrix and file-transfer products).

Affected Versions

Product Vulnerable Fixed
ShareFile Storage Zones Controller 5.7.3 and earlier Yes 5.7.3 (patched release)
ShareFile Storage Zones Controller 5.8.x and later Yes — earlier builds Patched version per CTX328123

Technical Details

The Storage Zones Controller exposes web endpoints for file management operations. The improper access control vulnerability allows certain sensitive management endpoints to be reached without authentication:

  • Root cause: Improper access control (CWE-284) — management or administrative endpoints accessible without valid credentials
  • Attack path: Unauthenticated attacker accesses the restricted endpoint and performs unauthorized operations including potential file upload leading to webshell deployment
  • Execution context: Code runs in the context of the Storage Zones Controller's IIS application pool — typically a domain account with file system access to stored ShareFile data
  • File access: A compromised storage zones controller exposes all files stored by ShareFile users on that controller

Discovery

Reported to Citrix through coordinated disclosure. Citrix patched this in September 2021 as part of their security bulletin process.

Exploitation Context

The Cl0p ransomware group and other threat actors actively targeted file transfer platforms in 2021–2023. Cl0p's focus on exploiting managed file transfer and collaboration platforms (later seen with GoAnywhere MFT and MOVEit Transfer) fits the pattern of targeting ShareFile storage zones controllers. A compromised storage zones controller provides access to all user-uploaded files, including sensitive business documents, and serves as a network foothold for lateral movement into the organization.

Remediation

  1. Apply the patched Storage Zones Controller version per Citrix Security Bulletin CTX328123
  2. Restrict access to the Storage Zones Controller management interface to trusted internal IPs only
  3. Review Storage Zones Controller IIS access logs for unexpected access to restricted endpoints
  4. Inspect the Storage Zones Controller for unauthorized files in web-accessible directories (webshells)
  5. Audit all files accessible via the compromised controller for potential exfiltration
  6. Rotate all service account credentials used by the Storage Zones Controller for AD integration

Key Details

PropertyValue
CVE ID CVE-2021-22941
Vendor / Product Citrix — ShareFile
NVD Published2021-09-23
NVD Last Modified2025-11-03
CVSS 3.1 Score9.8
CVSS 3.1 VectorCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
SeverityCRITICAL
CWE CWE-284 find similar ↗
CISA KEV Added2022-03-25
CISA KEV Deadline2022-04-15
Known Ransomware Use ⚠️ Yes

CVSS 3.1 Breakdown

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
None
Scope
Unchanged
Confidentiality
High
Integrity
High
Availability
High

Required Action

CISA BOD 22-01 Deadline: 2022-04-15. Apply updates per vendor instructions.

Timeline

DateEvent
2021-09-14Citrix releases patched ShareFile Storage Zones Controller versions
2021-09-23CVE published
2022-03-25Added to CISA Known Exploited Vulnerabilities catalog
2022-04-15CISA BOD 22-01 remediation deadline