CVE-2018-6882 — Synacor Zimbra Collaboration Suite (ZCS) Cross-Site Scripting (XSS) Vulnerability

CVE-2018-6882

Zimbra Collaboration Suite — Reflected Cross-Site Scripting via the Webmail Client

What is Zimbra Collaboration Suite?

Zimbra Collaboration Suite (ZCS) is a widely used open-source and commercial email, calendaring, and collaboration platform deployed by enterprises, universities, government agencies, and hosting providers as an alternative to Microsoft Exchange. Its webmail client renders a large amount of user-supplied and email-derived content in the browser, which makes any gap in output sanitization a direct route to client-side script injection against logged-in mailbox owners.

Overview

CVE-2018-6882 is a cross-site scripting (XSS) vulnerability in ZCS that allows a remote attacker to inject arbitrary web script or HTML into pages viewed by a victim, typically by crafting malicious content that the webmail client fails to properly sanitize before rendering. Because exploitation requires the victim to view or interact with attacker-controlled content (CVSS user interaction: Required) and the impact is scoped to the browser session (confidentiality/integrity: Low), it carries a Medium severity score of 6.1 — considerably lower than most CVEs in the KEV catalog — but its low complexity and network attack vector still make it attractive for session-hijacking and phishing-style attacks against webmail users.

Technical Details

The flaw is a textbook CWE-79 (Improper Neutralization of Input During Web Page Generation) issue: user- or attacker-supplied data reaches the rendered HTML/DOM of the ZCS web client without adequate encoding or sanitization. An attacker can craft a message, calendar invite, or other piece of content containing script that executes in the security context of the victim's Zimbra session when viewed, potentially allowing session token theft, unauthorized actions performed as the victim, or further pivoting into the victim's mailbox.

Discovery

The issue was addressed by Synacor (then the maintainer of Zimbra) through its normal security update process in 2018.

Exploitation Context

CVE-2018-6882 was added to the CISA KEV catalog in April 2022 based on evidence of active exploitation, and the entry notes known use in ransomware campaigns — XSS in a widely deployed webmail platform is a convenient vector for credential theft and initial access that can precede broader intrusions. Zimbra deployments have historically been targeted by opportunistic and state-linked actors alike due to their prevalence among smaller organizations that may lag on patching.

Remediation

  1. Upgrade Zimbra Collaboration Suite to a patched release addressing CVE-2018-6882 — any currently supported ZCS branch has long included the fix.
  2. Audit for other unpatched Zimbra XSS and deserialization issues, as ZCS has had multiple related advisories; apply the latest cumulative patches rather than a single point fix.
  3. Enable browser-side protections such as Content Security Policy headers if supported by your ZCS version and reverse proxy configuration.
  4. Review webmail access logs for unusual session activity or unexpected script execution reports from users.
  5. Enforce short session lifetimes and re-authentication for sensitive mailbox actions to limit the blast radius of any successful XSS.

Key Details

PropertyValue
CVE ID CVE-2018-6882
Vendor / Product Synacor — Zimbra Collaboration Suite (ZCS)
NVD Published2018-03-27
NVD Last Modified2025-11-04
CVSS 3.1 Score6.1
CVSS 3.1 VectorCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:C/C:L/I:L/A:N
SeverityMEDIUM
CWE CWE-79 find similar ↗
CISA KEV Added2022-04-19
CISA KEV Deadline2022-05-10
Known Ransomware Use ⚠️ Yes

CVSS 3.1 Breakdown

Attack Vector
Network
Attack Complexity
Low
Privileges Required
None
User Interaction
Required
Scope
Changed
Confidentiality
Low
Integrity
Low
Availability
None

Required Action

CISA BOD 22-01 Deadline: 2022-05-10. Apply updates per vendor instructions.

Timeline

DateEvent
2018-03-27Vulnerability publicly disclosed and patched by Synacor
2022-04-19Added to CISA Known Exploited Vulnerabilities catalog
2022-05-10CISA BOD 22-01 remediation deadline

References

ResourceType
NVD — CVE-2018-6882 Vulnerability Database
CISA KEV Catalog Entry US Government